Privacy Policy

Effective Date: August 18, 2026
Last Updated: August 18, 2026

Ember Trauma Therapy (“Ember Trauma Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share through our website.

This Privacy Policy explains what information we may collect when you visit embertraumatherapy.com, how that information may be used and shared, and the choices available to you.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through this website, its contact and consultation request forms, and related website communications.

It does not replace Ember Trauma Therapy’s Notice of Privacy Practices concerning protected health information. Information created or maintained as part of an established therapist-client relationship may be governed by professional confidentiality requirements, applicable state law, and the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable.

If there is a conflict involving protected health information, the applicable Notice of Privacy Practices and governing law will control.

2. Information We Collect

Information You Provide

When you submit a consultation request, contact us, or otherwise communicate through the website, we may collect:

Your name
Email address
Telephone number, if provided
Preferred contact method
Session preference
Information included in your message
Communications exchanged with Ember Trauma Therapy
Other information you voluntarily provide

Providing a telephone number and message is optional unless otherwise indicated.

Information Collected Automatically

Our website host and technical service providers may automatically collect limited information when you access the website, including:

Internet Protocol address
Browser and device type
Operating system
Referring website
Pages visited
Date and time of access
Cookie identifiers
Website security, diagnostic, and performance information

This information may be used to operate, protect, troubleshoot, and improve the website.

3. Sensitive and Health Information

The website contact form is intended only for initial inquiries and consultation requests. Please do not include medical records, diagnoses, treatment history, insurance identification numbers, Social Security numbers, or other confidential or sensitive health information in the form.

If you voluntarily provide health-related information, we will use it only as reasonably necessary to respond to your request, provide a service you requested, comply with legal or professional obligations, or as otherwise permitted by law.

Submitting a website form does not establish a therapist-client relationship.

4. How We Use Information

Information collected through the website may be used to:

Respond to questions and consultation requests
Contact you through your preferred communication method
Determine whether available services may be appropriate for your inquiry
Provide information about services, fees, scheduling, and availability
Operate, maintain, secure, and improve the website
Prevent spam, misuse, fraud, and security incidents
Maintain appropriate business and communication records
Comply with legal, regulatory, licensing, and professional obligations
Protect the rights, safety, and property of Ember Trauma Therapy and others

We do not sell or rent personal information or consumer health information.

5. Contact Forms, Email, and Telephone Communications

Internet-based forms, ordinary email, voicemail, and text messages may not always provide complete confidentiality or security. Please limit your message to the information necessary for Ember Trauma Therapy to respond to your request.

Submitting a consultation request does not guarantee acceptance as a client, confirm an appointment, or create a therapist-client relationship.

The website and its contact methods are not monitored continuously and must not be used for emergencies.

If you or someone else is in immediate danger, call 911. For immediate mental health or emotional crisis support in the United States, call or text 988.

6. How Information May Be Shared

We may share limited personal information with service providers that assist us with functions such as:

Website hosting and maintenance
Form processing and email delivery
Website security and spam prevention
Appointment scheduling, if enabled
Technical support
Analytics and website performance
Professional, legal, accounting, or compliance services

Information may also be disclosed:

When required by law, court order, subpoena, or legal process
To comply with applicable licensing and professional requirements
When reasonably necessary to protect someone from a serious and imminent threat, as permitted or required by law
To investigate fraud, misuse, or security incidents
In connection with a business reorganization, transfer, or succession
With your consent or at your direction

We do not share personal information with third parties for their unrelated direct marketing purposes.

7. Cookies and Website Technologies

The website may use cookies and similar technologies that support essential website functions, security, performance, and user experience.

Cookies may remember website preferences or provide technical information about how the website is used. Depending on the services enabled on the website, analytics or security providers may also collect limited technical information.

You can restrict or delete cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

Because there is no uniform industry standard for browser-based “Do Not Track” signals, the website may not respond to all such signals. You may still use browser privacy settings or cookie controls to limit certain data collection.

8. Third-Party Links and Services

The website may contain links to external websites or services, including:

Psychology Today
Instagram
An external appointment-scheduling provider
Other professional resources

When you follow an external link or use a third-party service, that provider may collect information according to its own privacy policy. Third parties may use cookies or similar technologies to collect information over time and across different websites.

Ember Trauma Therapy does not control and is not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review their privacy policies before submitting information.

9. Data Retention

We retain website inquiries and related personal information only for as long as reasonably necessary to:

Respond to and manage your request
Maintain appropriate business records
Meet legal, licensing, insurance, or professional obligations
Resolve disputes
Protect website and practice security

Information that becomes part of a clinical record may be retained under different legal and professional record-retention requirements.

When information is no longer reasonably required, it may be securely deleted, de-identified, or archived as permitted by law.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, alteration, misuse, or disclosure.

However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. You provide information through the website at your own discretion.

11. Your Privacy Choices

Subject to applicable law and professional record-retention requirements, you may contact us to:

Ask what personal information was collected through the website
Request correction of inaccurate website contact information
Request deletion of information submitted through the website
Withdraw a consultation request
Ask questions about how your information is used
Request that we stop nonessential communications

We may need to verify your identity before completing a privacy request. Certain information may need to be retained when required by law or professional obligations.

Nevada residents may use the contact information below as the designated address for verified privacy requests. Ember Trauma Therapy does not sell covered information or consumer health data.

12. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13.

If you believe a child under 13 has submitted personal information through the website, please contact us so that we can review and, where appropriate, delete the information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when website practices, services, technologies, or legal requirements change.

The revised policy will be posted on this page with an updated “Last Updated” date. If a change materially affects how previously collected information is used, we will provide additional notice when required by applicable law.

14. Contact Ember Trauma Therapy

For questions about this Privacy Policy or to submit a privacy request, contact:

Ember Trauma Therapy
Email: ayse@embertraumatherapy.com
Phone: 702-708-2654
Services: Virtual therapy services in Nevada